IT Support & Repair
Practical tech support that keeps your systems working.
Fast, affordable IT support for home users, freelancers, and small businesses across London, Ontario. Remote and on-site help — priced fairly in CAD with no long-term contracts.
Same-Day
Response time
Most requests are acknowledged the same day. Urgent issues are prioritized.
Remote & On-Site
Service delivery
Many issues fixed remotely in under an hour. On-site visits available across London, ON.
Evenings & Weekends
Availability
Tech problems don't keep business hours — and neither do I. Flexible scheduling available.
Typical response timeline
You reach out
Hour 0
Initial response
Same day
Issue diagnosed
Same day
Fix delivered
1–2 days
Follow-up check
1 week
What I fix
Services covered
From a slow laptop to a full office setup — here's what I handle on a regular basis.
Computer Diagnostics
Identify hardware issues, performance bottlenecks, startup problems, and recurring system errors before they become bigger failures.
Virus & Malware Removal
Clean infected systems, remove unwanted software, and restore safe day-to-day usage with updated protection in place.
Software Installation & Setup
Install operating systems, productivity software, drivers, printers, and essential business tools with proper configuration.
Slow PC Tune-Up
Speed up sluggish computers through cleanup, startup optimization, storage management, and system updates — no new hardware needed.
Data Recovery
Attempt recovery of deleted files, lost documents, and corrupted storage from hard drives, USBs, and SD cards. Handled with care.
Network & Router Setup
Set up home or office Wi-Fi networks, configure routers, extend coverage, and troubleshoot dropped connections or slow internet.
Password & Account Recovery
Regain access to locked Windows accounts, Microsoft accounts, email, and common business tools — fast and without data loss.
OS Reinstall & Reset
Fresh Windows installation to clear persistent errors, viruses, or major slowdowns. Data backup performed before any reinstall.
Printer & Peripheral Setup
Connect and configure printers, scanners, external drives, webcams, and other peripherals across Windows and common office setups.
Device Troubleshooting
Resolve Wi-Fi issues, peripheral problems, email sync failures, account access issues, and other everyday technical roadblocks.
Small Business Support
Ongoing help for workstations, user setup, backups, shared tools, and practical support for teams that need a reliable tech contact.
Delivery
Remote or on-site?
Most issues can be resolved without a visit. Here's how I break it down so you know what to expect before booking.
- ✓Virus & malware removal
- ✓Slow PC tune-up & optimization
- ✓Software installation & updates
- ✓Password & account recovery
- ✓Microsoft 365 / Google Workspace setup
- ✓Email troubleshooting & sync issues
- ✓Wi-Fi & connectivity troubleshooting
- ✓General tech guidance & walkthroughs
- →Hardware diagnostics & physical repairs
- →Data recovery from damaged drives
- →OS reinstall (with data backup first)
- →Printer & peripheral setup
- →New device setup & data migration
- →Home or office network & router setup
- →Workstation builds & office tech setup
- →Anything requiring hands-on access
Issue type guide
Who I help
Is this the right fit?
I work with individuals and small teams who need reliable tech help without the overhead of a full IT department.
Home Users
Dealing with a slow computer, a virus, a printer that won't cooperate, or just setting up a new device? I'll get it sorted quickly without the jargon.
- ·Slow or freezing PC
- ·Virus/popup issues
- ·New laptop setup
- ·Printer won't print
Freelancers & Home Offices
Your computer is your livelihood. I help solo professionals stay productive with reliable software, backups, and a tech setup that doesn't let you down.
- ·Microsoft 365 / Google Workspace
- ·Backup solutions
- ·Software & app setup
- ·Connectivity issues
Small Businesses
Need a responsive tech contact without hiring full-time IT? I support small teams with workstation setup, ongoing maintenance, and quick fixes when things break.
- ·Staff workstation setup
- ·Shared drive & email config
- ·Ongoing maintenance
- ·Quick-response support
Pricing
Simple, honest pricing in CAD
No hidden fees. No long-term contracts. You only pay for what you need — whether that's a one-time fix or ongoing support.
Quick Fix
For straightforward problems: virus removal, tune-up, password recovery, software installation, or general troubleshooting.
Flat-rate for common repairs
Get a QuoteHourly Support
Pay by the hour for more complex or open-ended work — hardware diagnostics, data recovery, network setup, or multi-step issues.
Competitive hourly rate · Billed in CAD
Get a QuoteMonthly Retainer
Ongoing priority support for your team. Covers regular maintenance, fast response times, and a reliable tech contact whenever you need one.
Monthly flat rate · No lock-in
Let's TalkAll pricing in CAD · No deposit required for remote sessions · On-site visits include a travel fee within London, ON
Compatibility
Tools & software I support
If it's in your office or on your desk, there's a good chance I can work with it.
Operating Systems
- Windows 10 & 11
- macOS (software support)
- Chrome OS (basic)
Productivity Suites
- Microsoft 365 (Office)
- Google Workspace
- LibreOffice
- Outlook & Gmail
Printers & Hardware
- HP, Canon, Epson
- Brother printers
- External drives & USBs
- Webcams & peripherals
Networks & Internet
- Bell, Rogers, Telus routers
- Wi-Fi extenders & mesh
- VPN setup (basic)
- Home & office networks
Cloud & Storage
- OneDrive
- Google Drive
- Dropbox
- iCloud (Windows)
Communication
- Microsoft Teams
- Zoom
- Slack
- Email clients (all major)
Security Tools
- Windows Defender
- Malwarebytes
- Common antivirus software
- Browser security & cleanup
Browsers
- Chrome
- Firefox
- Edge
- Extensions & sync issues
Don't see your software or device listed? Just ask — there's a good chance I can still help.
Included Support
Core services in this section
- Laptop and desktop troubleshooting
- Slow computer performance fixes
- Printer and peripheral setup
- Software and driver installation
- Network and Wi-Fi troubleshooting
- System updates and maintenance
- New device setup and transfer help
- General technical support for businesses and home users
How We Help
Fast fixes with clear next steps
Some issues need a quick repair. Others need a better setup so the same problem does not keep returning. I focus on both: resolving the immediate issue and improving reliability going forward.
A good fit for solo professionals, home offices, and small businesses that need responsive help without maintaining an internal IT department.
Why Choose Us
Why choose our IT support & repair
Straightforward troubleshooting without jargon
Fast help for urgent day-to-day tech issues
Practical fixes built around reliability
Support for individual users and small teams
Clear recommendations before larger upgrades
Process
How it works
No jargon, no runaround. You describe the problem, I fix it — and make sure it stays fixed.
Diagnose
You describe the issue — in plain language is fine. I ask the right questions and identify the root cause before touching anything.
Same DayExplain
I walk you through what's wrong and what needs to happen to fix it. No surprise bills — you know the scope before work starts.
Same DayFix
The issue gets resolved — remotely or on-site depending on what's needed. Most repairs and setups are completed within 24–48 hours.
1–2 DaysFollow Up
I check back in after the fix to make sure everything is running cleanly. Ongoing support is available if you need it.
1 WeekDiagnostic guide
Not sure what you need?
Answer two questions to find the right service type.
Open Source
GitHub Activity
Contribution Graph
Frequently Asked QUESTIONS
Still have questions? Get in touch.
New Project Intake
Create a QUOTE
Tell us what you need and get a tailored scope.
Share your project details and we'll respond with next steps and a clear proposal.